In 2012, leaders at the Regional Transportation District of Denver, the Dallas Area Rapid Transit Authority, and Los Angeles County Metropolitan Transportation Authority realized they shared similar challenges at their agencies and began to discuss how they could learn and collaborate with each other. Together with the Metropolitan Atlanta Rapid Transit Authority, these leaders created the first Multi-Agency Exchange. The program brought front-line managers to visit their counterparts in the other agencies for this collaborative best-practice sharing program. In 2017, these agencies began collaborating with Eno to expand the leadership development and networking and alumni programming. Since its inception, the MAX Program has brought together over 250 professionals and saved participating agencies millions of dollars.
In 2018, Valley Metro (Phoenix) and Sound Transit (Seattle) joined the program; in 2019, WMATA in DC and CATS in Charlotte, NC came on board, and in 2020, the Port Authority of Allegheny County (PACO). Together with the participating agencies, Eno is looking to continue to incrementally expand the program to include additional transit agencies. This program will provide critically needed training for first-level supervisors, help build a network of professionals, and improve people readiness of the industry.
In 2019 and beyond, Eno and the current MAX participants will continue to collaborate and bring on new partners.